Senior Management Team

Executive Management Team

Exceptional personalities. Great leaders inspire great events. The CTICC’S continued success and our capacity to satisfy our clients on every level can be attributed to our competent staff and the talented professionals that constitute our passionate management team. Meet the exceptional people behind the extraordinary experiences.

Julie- May Ellingson

Chief Executive Officer

Profile
Julie-May is an Urban & Regional Planner and Development Economist by profession and holds a Bachelor’s Degree in Development Administration and Economics and a Master’s Degree in Town & Regional Planning. She joined the CTICC in September 2014 as Chief Executive Officer. Prior to taking up this position, she was the Chief Executive Officer of the Durban International Convention Centre. Julie-May has over 20 years’ experience in the built environment and tourism sector, and has worked extensively in the private and public sector. Most recently, she spearheaded the construction and delivery of CTICC 2, the R1 billion expansion of the CTICC, which officially opened for business in January 2018. As Head of eThekwini Metropolitan Municipality’s Strategic Projects Unit, she was responsible for driving Durban’s R6 billion investment in infrastructure projects as part of Durban’s World Cup 2010 and Beyond strategy. Projects included the construction of the iconic Moses Mabhida Stadium; the upgrade of Durban’s central beachfront; the redevelopment of Kings Park Sports Precinct as well the development of sports complexes in Umlazi, Claremont and KwaMashu. Julie-May has also been responsible for planning and hosting some of the world’s largest events including the A1 Grand Prix, FIFA 2010 World Cup, the United Nations Framework Convention on Climate Change (UNFCCC) - Cop17; and the International Olympic Organising Committee’s 123rd Session. Julie-May is currently Vice-Chairperson of the Board of Cape Town Tourism and sits on the Board of the International Association of Conference Centres (AIPC) – the first African representative to do so. She has previously acted as an advisor to the Boards of the Durban Point Development Company and Durban Marine Theme Park (uShaka Marine World). Several notable organisations have recognised Julie-May’s achievements. She has been honoured as “Africa's Most Influential Women in Business in Public Enterprise” and has been a finalist in the Business Women’s Association of South Africa’s “Business Woman of the Year” awards. In 2015 Julie-May was named “Newsmaker of the Year” by Meetings Magazine and after winning several annual “Top40 Women in MICE” nominations, Julie-May was inducted into the “Top40 Women in MICE Hall of Fame” in 2017.
 

Craig Barrington

General Manager: Facilities & Operations

Profile
Before joining the CTICC, Craig worked as the Technical Manager of Cape Town Stadium where he was part of the team overseeing the stadium’s FIFA 2010 World Cup operations. Having worked in Facilities Management sector for most of his career, Craig now oversees Facilities & Operations at the CTICC. Craig believes that operations management requires close collaboration amongst the entire client service team to ensure that a client can host a successful event. This requires centres to be responsible for dealing with the ever-increasing complexities in all aspects of facilities management from infrastructure maintenance and upgrades, to new event formats and technologies to rapidly changing business practices. He is passionate about discovering opportunities for improvement to continually introduce new vitality and innovations at the centre.
 

Robert Hatton-Jones

General Manager: Commercial & Business Development

Profile
Robert is responsible for driving the centre’s commercial strategy and heads up a diverse team of sales, marketing, and event specialists. He joined the CTICC in 2016. Having worked at some of South Africa’s premier hotels, Robert places a high value on the CTICC’s client relationships in driving the centre’s growth plans. He keeps a keen eye on market developments shaping the centre’s core event segments and regularly attends international industry events. Robert is passionate about crafting extraordinary event experiences at the CTICC and is exploring digital solutions to support the centre’s customer satisfaction efforts. Robert is instrumental in client contract negotiations and with the launch of CTICC 2, is responsible for heading up the occupancy plan for the new expansion. An ideas man, he has implemented several new business development initiatives and encourages personalization as a key part of the CTICC’s approach to sales and client relationship management. He is injecting fresh thinking into the centre’s marketing and communications efforts demanding strong ROI and collaborative responsiveness. A keen student of team building and leadership, Robert focuses on mastering human relations – knowing his work is about getting the best out of people; motivating and inspiring teams to deliver services that exceeds expectations.
 

Tracy Mkhize

General Manager: Operations: Food & Beverage

Profile
Tracy has a wealth of experience in various sectors of the hospitality industry. Before joining the CTICC, she held the position of General Manager of a hotel, casino and resort in the North West province. Tracy holds a BSc degree from the University of Witwatersrand and worked as a laboratory research assistant before migrating to the hospitality industry. She has also completed the Management Advancement Programme (MAP) at Wits Business School and holds a Higher Certificate in Business Management from Regenesys Business School. She is passionate about client satisfaction and improving and surpassing the client’s expectations which is why she always pays attention to details and anticipate the customer’s needs. Tracy is aware that it takes teamwork to execute successful events and ensure repeat business hence she always finds ways to encourage and keep her teams motivated.
 

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