CTICC Safety Tips

The CTICC works closely with police, City of Cape Town and our own security services, to take stringent measures to ensure the venue is a safe environment for all staff and visitors to convention centre events.

Arrival at CTICC

We are committed to ensuring a Covid-safe workplace for all our visitors. 

C19 Care Safety Protocols

Our new C19Care© safety protocols have been developed in collaboration with health, tourism and events industry leaders, both locally and abroad, and applies National Department of Health guidelines.

General Safety Tips

No matter where in the world you find yourself, it is important to be vigilant of your surroundings. We urge visitors, delegates and clients to the city to be cautious and observant of their surroundings in order to be safe and secure no matter where they find themselves.

To find out more the City of Cape Town offers a comprehensive list of Safety Awareness for travellers. Cape Town Tourism also offers Safety FAQs on their website.

Police 10111

Ambulance 10177

City of Cape Town General Emergency 107

Be ATM Wise

You do not need a permit to walk in the street for any reason whatsoever. Should anyone approach you and state this, be firm and indicate that you are not interested.  Walk into a nearby store or hotel if necessary.

Only use secured ATMs within shopping centres or the CTICC complex.

Do not allow anyone to ‘take’ you to an ATM, fraudsters may attempt to take you to an ATM, do not allow anyone to take you to an ATM for any reason whatsoever.

Do not accept ‘help’ from anyone at an ATM,  including uniformed personnel.

Fraudsters may dress in uniform and approach to you to provide assistance. Do not accept any assistance and walk away from ATM if necessary.

Accredited Tour Guides

Cape Town has many accredited, well trained tour guides, for your convenience the CTICC has partnered with an SMME, AFTA Tours, a dedicated service desk is locted in the CTICC 1 foyer for enquiries or call +27 (0) 72 286 2712.

Lost Children

Children should not be left unattended at any time. If found, children can be fetched from the CTICC Reception in the Main Entrance Foyers of CTICC 1 and CTICC 2

Lost Property

Please speak to an assistant at one of our reception desks if you have misplaced any property. If you are no longer at the venue, please give us a call on +27 (0) 21 410 5000 or email info@cticc.co.za.

Lost property if not returned to the owner, will be kept with security for three months, depending on the value of the item. Unclaimed items will then be donated as part of the CTICC’s Corporate Social Responsibility (CSR) programme.