Visitor FAQs

Visitor FAQs

Can’t find what you’re looking for? Browse our FAQs for help and advice.

Top Questions

We are committed to ensuring a Covid-safe workplace for all our visitors.

The CTICC has recently acquired the CovidScreen app, which can be accessed from any mobile device for the daily screening for any Covid-19 symptoms and/or exposure.


This screening process should be completed before arriving at the facility.

Find out more

Cape Town has many accredited well trained tour guides, for your convenience the CTICC has partnered with SMME, AFTA Tours. The tour operator has a dedicated service desk located in the CTICC 1 foyer for enquiries, or call +27 (0) 72 286 2712.

Cape Town is filled with plenty things to do, see and shop. From top attractions such as a trip to Robben Island or a visit to the Table Mountain National Park right through to fabulous theatre and dining. Please visit this page to find out more about what is at your fingertips.

No matter where in the world you find yourself, it is important to be vigilant of your surroundings. We urge visitors to the city to be cautious and observant in order to be safe and secure. To find out more the City of Cape Town offers a comprehensive list of Safety Awareness for travellers.

Police 10111
Ambulance 10177
City of Cape Town General Emergency 107

The CTICC building incorporates international norms as defined by the Americans with Disabilities Act (ADA) and the South African Building Regulations (NBR) Standards. This includes safe and easy building and venue access, lifts and restrooms as well as designated parking bays for the disabled.

Whatever your needs whilst attending a conference, the CTICC offers a variety of handy on-site facilities specifically aimed at providing our guests with everything they need during an event under one roof.

Please click here to see more information. 

Free Wi-Fi is available throughout the CTICC.

Yes, please click this link to get directions and parking information.

CTICC Engage - Digital events