Meet Vusi Khosa, Event Executive

With a strong passion for hospitality and a natural talent for connecting with people, Vusi Khosa brings energy and dedication to every event he coordinates as an Event Executive in the Operations Department at the CTICC. Originally from Thulamahashe in Mpumalanga, Vusi’s journey into the hospitality industry began early, inspired by memorable experiences at a local lodge and fuelled by a commitment to exceptional service. With extensive experience managing events across prestigious venues, he joined the CTICC 11 months ago, drawn by the centre’s values and excellence. Vusi’s focus on delivering outstanding client experiences and his drive for growth make him an inspiring and valued member of our team.

Q: Please share a bit about your background. We’d love to hear about where you’re from and the journey that brought you to the CTICC.
I’m originally from Thulamahashe (Mpumalanga), where I grew up in a Xitsonga-speaking family with my grandmother, my Mom (Paullinah Khosa) three brothers and one sister. My early education took me to two primary schools—Thulamahashe Primary School in Mpumalanga and Khomisani Primary School in Limpopo—before attending Langa High School and later Hivuyeriwile High School. I hold a National Diploma in Tourism Management from UNISA. And my career in the hospitality industry began as an intern at Emperors Palace, where I was later employed as an Events Coordinator. From there, I expanded my experience by working in various hotels, including Lombardy Boutique Hotel, Indaba Hotel, and Hotel Sky Sandton, all in the role of Events Coordinator. As an Events Coordinator, my passion has always been to manage large-scale events, hosting 1,000 or even 2,000+ attendees. CTICC stood out to me because of its commitment to excellence, mission, and values, which strongly align with my own aspirations. With my skills and experience in hospitality, I was excited to join the organisation and contribute to its growth while helping drive its goals and objectives.

Q: How long have you been an employee at the CTICC?
11 Months

Q: What does a typical day in your role look like?
My typical day is busy and fast-paced.

Q: What inspired you to take up a career in this field?
I’ve always been drawn to the hospitality industry because of my passion for creating exceptional customer experiences. Growing up, I frequently visited a lodge in our township, where I learned the importance of attention to detail and making every guest feel welcome. The creativity and innovation I witnessed there truly inspired me. With my strong communication skills and natural ability to connect with people, I knew I wanted to pursue a career in hospitality, where I could make a positive impact on people’s lives.

Q: Can you share a memorable moment or achievement from your time at the CTICC?
Receiving a 10/10 rating from my PEPSICO client on the Nlighten Report reminded me of achieving 100% on the Mystery Guest evaluation during my time at Emperors Palace. Moments like these reaffirm my commitment to delivering exceptional service and exceeding client expectations.

Q: What do you find most rewarding within your role?
The words of encouragement and support from my managers.

Q: Who inspires you and why?
Zanoxolo has been a significant inspiration to me. He instilled in me the confidence that growth and advancement within an organisation are achievable. His guidance taught me that staying focused, committed to my work, and continually developing my skills are essential. Most importantly, he reminded me that there are people who notice and appreciate hard work and are willing to support and uplift others. Zanoxolo’s mentorship and encouragement have motivated me to strive for excellence and pursue opportunities for growth.

Q: Outside of work, what are some of your hobbies or interests?
Outside of work, I enjoy playing soccer and watching travel documentaries, as I have a keen interest in learning about different countries around the world.

Q: What goals or aspirations do you have for your future within the company?
My goal is to grow within the organisation, developing my skills and contributing meaningfully to the CTICC’s success.

Q: What is your favourite part of your job or the CTICC?
My favourite part of the job is seeing clients return to host their events with us again, knowing it’s a result of the exceptional service we consistently provide.

Q: Which company value is most important to you and why?
Honesty