Exhibitor FAQs

Can’t find what you’re looking for? Browse our FAQs for help and advice.

Top Questions

Yes you can order online, but orders are subject to availability of all services and surcharges. On-site orders can also be processed at the exhibitor service desk at the event.

Payments can be made in ZAR, payments made by card in alternative currencies can be made at the signed off and agreed upon exchange rate at the time. Transfer and exchange rates are at the payees expense.

Payments should be made by electronic funds transfer (EFT) or cash on the agreed dates set out in the contractual agreement. Credit card payments will only be accepted onsite for total hire charge payments less than R50 000, including VAT. Anyone wishing to process credit card payments of more than the stipulated amount will be liable for the bank charges.

 

The CTICC charges VAT (Value Added Tax) on all services rendered. The VAT rate is currently 15%. All venue hire costs and additional services quoted are exclusive of VAT. Food & Beverage charges are quoted inclusive of VAT.

Exhibitors require a variety of services prior to exhibition day, including Wi-Fi, cleaning, catering and electricity, all bookings must be made prior to the event and can be made the event co-ordinator, service bookings have varied deadlines, for more information on each service, click here for exhibitor documents or call the events department.

Only in exceptional circumstances where the CTICC is not able to provide a specific food or beverage product, will the CTICC’s management consider a client’s request to sell food and beverage items on its premises. In these exceptional instances, a 30% corkage fee will be levied by the CTICC on all food and beverage sales on a per item basis. 

 

For more information, read more on exhibitor catering here.

A free public wireless service provides Internet access over a 1Gbps link and is available in all lettable venues. This service is unsecured and open. The maximum bandwidth available is dependent on the number of users accessing the network simultaneously. WiFi is also purchasable, depending on your needs. For more information, read more on connectivity here.

Booking is required for the use of CTICC 1 and CTICC 2 marshalling yards for deliveries. Please see further contact information here.

Detailed floor plans for our exhibition venues in CTICC 1 and 2 can be found here.